Service

Word-of-mouth and testimonials are of utmost importance to Chilin, and for this reason we have established exclusive service guidelines for our clients. Take everything that makes you think of a complicated process and turn it into a simple, easy, money-saving customization and buying experience.

Design Services

Once our professional designers have a clear understanding of your design blueprints, we will take immediate action. Using 3D MAX, CAD and other professional drafting software, we will design your floor plan, exterior rendering, and interior design in stages. These are all design services that we provide to you free of charge.

Real-time reporting service

The manufacturing process uses advanced machinery for automated construction of parts to ensure high-quality production at the same time, we will also give you through the form of video, pictures from time to time to give you a report. The purpose is to make you feel at ease.

Packaging and transportation services

All prefab homes’ module components and furniture parts produced in the factory are manufactured in strict accordance with building standards and regulations. Thorough inspections are conducted at every step to ensure product quality.

“If you are sourcing goods in China for the first time, through our knowledge of logistics, we can provide you with affordable ocean freight rates, timely customs clearance, cargo tracking and insurance services to ensure that your building supplies arrive safely and on time. All you need to do is provide your destination port address and contact information, and confirm when your goods will arrive at the destination port, and leave the rest to us.”

Installation Service

To ensure the quality and effectiveness of your house installation, with every customized prefab home we provide a detailed installation manual, and our technical support team will also conduct installation training by remote video with the builder you hire. Obviously, we’d also be happy to help you identify a qualified contractor in your neighborhood.

Branding Services

For partners and distributors, we will provide relevant training support, including product knowledge, installation skills and after-sales service support, in order to help you build up your company’s brand awareness in the local area and increase your competitiveness in the market.

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